Parent & Carer's Zone
The following information will give you support if you're worried about a young person or are looking for support or are looking for support yourself.
Emergency information and helplines
If you are in immediate danger, phone 999
In a safeguarding emergency, please visit or call MASH (Multi-Agency Safeguarding Hub) here or via phone at 0203 373 4600.
If you have concerns about a child's safety or wellbeing, call NSPCC on 0800 028 0285 Mon - Fri 8-5pm or contact them online.
If you're worried about crime, contact Crimestoppers anonymously on 0800 555 111
Looking for confidential family advice, call Familylives on 0808 800 2222
If you're worried about your child's health and wellbeing, call YoungMinds parent helpline on 0808 802 5544
Just need someone to talk to? The Samaritans are here 24/7 on 116 123
If you are in a mental health crisis, please call the crisis line on 0800 073 0066
If you're looking for mental health support, please call 0208 175 1770 Mon - Fri 9am – 5pm or self-refer to Talking Therapies here.
Report a crime
Fearless - Report a crime anonymously
Fearless is an organisation that is part of Crimestoppers where you can report a crime 100% anonymously.
Telephone: 0800 555 111
Newham Stay Safe app
Report street harrassment in Newham directly to Stop Hate UK using the Newham Stay Safe app. Find out more and download the app on the Council website.
Report an incident on public transport
Report incidents on buses to the Met police on 101 or online.
For incidents on Tube and rail, you can text what happened, where and when, to 61016
Understanding child criminal exploitation
Young people can be vulnerable to criminal exploitation. Understanding the reasons for this, and being able to recognise the signs of exploitation, can help you to get the right support for your child.
Drugs and alcohol support
If you or your child needs alcohol or drug support, there are support services here for you.
Newham Rise is here to give you free and confidential support and advice. They support people of all ages.
Telephone on 0800 652 3879 or 07741 196424
Email on NewhamYP@cgl.org.uk
Support if you are affected by crime
Victim Support is here to help anyone affected by crime.
Tel: 08 08 16 89 111
Help with money
If you need help with money, energy bills, buying food, finding a job or housing, visit our Help with Money pages to find out what support is on offer.
Support for parents and carers
There are lots of support services where parents and carers can get support in Newham. Find out what's on offer.
RE-SET
RE-SET is a service that supports families to create positive, long term changes for children
and families.
Looking after your wellbeing
Looking for help with your mental health and wellbeing? Find out what support is available on our Healthy Mind pages.
Your child's mental health
Find support, information and advice for looking after your child's wellbeing and mental health.
Act As 1: Our Voluntary Sector Working Together
Act-as-1 is a group of charities that work together to support our young people and their families across Newham.
They work in Canning Town north, Custom House and Plaistow South to impact the safety of young people. Five nights a week they provide youth workers on the streets to engage with young people after school. They also offer after school clubs, sports clubs and mentoring.
Contact each organisation to find out more about the work they do and how they can help you below:
Exit Foundation
The Exit Foundation help people to exit a life of crime.
Tel: 0208 004 7448
Email: admin@exitfoundation.org.uk
Fight for Peace
Our work is dedicated to supporting young people to reach their full potential and to promoting peace.
Tel: 0207 474 0054
Ambition Aspire Achieve
Ambition Aspire Achieve delivers a wide range of projects and services from both our hubs in Canning Town and Stratford across local communities in Newham.
Our work particularly focuses on and supports children and young people most in need, including those with disabilities or additional needs.
info@theaaazone.com
Tel: 02075114253
Email: info@theaaazone.com
REIN (Rights and Inequalities in Newham)
REIN was first established as a charity in 1975 with the aim of eliminating racial discrimination and promoting equality of opportunity, justice and good relations between persons of different racial groups.
If you are suffering hate crime or know that it is going on in your area, please contact REIN: 020 7473 5349
Be Heard As One
Be heard as one (BHAO) is a grassroots organisation based in East London with a focus on Mentoring and Outreach.
Tel: 07943 498250
Email: Officialbeheardasone@gmail.com
London Gang Exit
LGE empowers young people involved in and affected by violence with support to exit.