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Core Conversations Training

Please note this training is for frontline workers and volunteers only. Residents cannot attend this training.

This training is based on 7 principles for great Core Conversations. These were co-created with nearly two hundred front-line experts from the public and voluntary sector during the pandemic. The training uses these principles to enhance people’s existing ability to quickly build a relationship with the person they’re aiming to help, form a holistic understanding of the challenge at hand and to co-create solutions to overcome them.
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Social Welfare Alliance

The Social Welfare Alliance is supporting all frontline workers, champions and volunteers with information and referral pathways to support residents around income maximisation, immigration support and advice, early years, housing issues and much more.

The purpose of this is to enhance the skills you already have! And facilitate you getting in touch with others having similar conversations across the borough.

The training sessions are for anyone in the borough who is regularly having conversations with residents who are presenting with a range of social welfare issues. It applies to any of the borough wide workforce who engage with residents via support services, and in a community, food, or clinical setting where there are underlying issues that are affecting their health and where speedy and efficient support and/or signposting will make an immediate difference.

All sessions are free to attend and being delivered online.

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Well Newham Evaluation Toolkit: A how-to session

This 2-hour session will help participants understand and use the Well Newham Evaluation Toolkit. This is a free, online resource that supports organisations to evaluate the health benefits of their projects.
What the session covers:
• Toolkit overview: What it is and what it contains
• Practical monitoring and evaluation options: Simple guidance and tips on choosing the right ways to track progress and assess impact for different projects.
• Learning by doing: Opportunities to use the toolkit together with others
Why this matters:
Commissioned services and community organisations often need to show their impact to funders and stakeholders. Evaluation doesn’t just show whether a project was successful - it also provides learning that can shape future work and strengthen funding applications.
This session gives staff practical skills to improve evaluation, reporting, and clearly demonstrate the health benefits of their work.
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